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Because all of our products are custom made to order, we do not accept returns or exchanges. However, if your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos, and we’ll be happy to offer a replacement or refund.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at patercreations@gmail.com.